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S.Y.N.O.P.S.I.S.
At
this very minute, thousands of marketers are pitching their products
to millions of consumers around the world. From call centers and in
mall stores, on eBay and in media placements, in blogs and vlogs,
and through pop-ups and podcasts. How are consumers reacting to this
cacophony of slogans and promises? What persuades them to embrace
some marketplace offerings while spurning others?.
Welcome
to the fascinating world of consumers. In this book, we describe,
dissect, and discourse about Consumer Behavior—human
behavior in the world of goods.
How we
make our product choices and then weave them into the tapestry of
our lives. How we consume to sustain and energize our bodies, feed
our minds, and construct our identities.
In
21 chapters long and short, we define and describe almost all of the
concepts and principles of consumer behavior, spin them into
theories and models, and illustrate their applications for the
benefit of consumers as well as marketers. We take you, as well, on
an excursion, visiting enclaves of esoteric and enchanted
consumption.
Through
such excursion and forward-gazing, we bring our exploration to its
logical fruition—to grasp the quintessential value of consumption,
and to understand how we should, as marketers, fulfill marketing’s
ultimate purpose: To become
co-creators of consumption value humans seek.
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